Privacy Policy

Welcome to FirstReaction, owned and operated by Ratnamala Jartarghar. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services at firstreaction.ai.

Personal Information

• Email address (for account creation and communication)
• Username and profile information
• Authentication tokens and session data

Usage Data

• Campaign data you create, including ad copy, creatives, and brand details
• Audience segments and demographic configurations
• AI simulation results, including engagement scores, CTR predictions, and improvement suggestions
• Platform usage patterns and feature preferences
• Technical data such as IP address, browser type, and device information
• Performance and error logs

We use your information to:

• Provide and improve our AI-powered ad simulation services
• Maintain your account and personalized settings
• Process your campaigns and generate simulation results
• Analyze usage patterns to enhance user experience
• Send important updates and notifications
• Provide customer support
• Ensure security and prevent fraud

We implement industry-standard security measures to protect your data:

• Encryption in transit and at rest
• Secure cloud infrastructure with regular backups
• Access controls and authentication protocols
• Regular security audits and monitoring
• Data retention policies to minimize stored information

We do not sell, rent, or share your personal information with third parties, except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights or safety
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt-out of marketing communications
• File a complaint with data protection authorities

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze website performance
• Improve user experience

You can control cookie settings through your browser preferences.

Our platform integrates with third-party services to deliver our features. When you use FirstReaction:

• We use AI providers to process your campaign simulations — only the data you submit for simulation is shared with these providers
• We use cloud storage services for image hosting and processing
• Payment information is collected and processed by our payment provider — we do not store your credit card details
• Each third-party service's own privacy policies also apply

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

We are committed to complying with applicable data protection laws and regulations:

• We comply with GDPR and CCPA regulations where applicable, including rights of access, correction, deletion, and portability of your data
• We follow industry best practices for data protection and privacy
• Regular privacy audits ensure ongoing compliance with applicable laws

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use of our services after such updates constitutes acceptance of the revised policy.

If you have questions about this privacy policy or our data practices, please contact us:

support@firstreaction.ai

Product Owner: Ratnamala Jartarghar